Write a Polite Customer-Response Email Received email: [Received email] Task Overview Write a complete email that addresses a customer who complains about a project delay. Maintain a courteous, professional tone throughout. Scope and Verbosity • Include moderate detail: provide a clear apology, concise explanation of the delay, realistic next-step timeline, and a reaffirmation of commitment. • Limit the email to approximately 150–200 words total. Structure Requirements 1. Subject Line – One line summarizing the purpose. 2. Greeting – Formal address (e.g., "Dear Ms. …,"). 3. Opening Paragraph – Immediate apology and acknowledgment of the inconvenience. 4. Explanation Paragraph – Brief, factual reason for the delay. 5. Action Paragraph – Specific next steps and revised deadline. 6. Closing Paragraph – Reaffirmation of appreciation, polite sign-off. 7. Signature – Name, position, and company details. Constraints • Do not use informal language or slang. • Do not assign blame to the customer. • Do not exceed the word count range.